VITA Impact

About the Program

With roughly 21% of our region’s population living below 125% of the federal poverty threshold, it is not surprising to learn that the average VITA client family income is $25,000.  VITA volunteers serve these clients, many of whom qualify for special refunds and credits like the Earned Income Tax Credit (EITC) and the Child Tax Credit (CTC).


The goal of the VITA program is to provide free tax preparation to underserved individuals in the community, especially low-income workers, the elderly, and individuals with disabilities. It is a primary objective to help eligible taxpayers receive the Earned Income Tax Credit (EITC) to improve their financial stability. VITA also gives financial information and guidance to clients who are struggling to make ends meet. The EITC refund and service referrals help secure families against financial hardship and potential poverty. Through our efforts, Capital Area United Way (CAUW) will ensure income stability for families, and strengthen the Capital Area community.
In 2017, 185 VITA volunteers prepared over 6,200 federal and state tax returns across our 10-parishes, infusing households in our local communities with over $8 million in federal refunds and $3 million in EITC.  The VITA program contributes to individual and family stability by ensuring that qualifying households earning less than $55,000 receive the EITC, which is considered one of the most effective anti-poverty tools. 

Get More Details

To understand more about the impact that VITA makes across our 10-parishes, click here to download our CAUW VITA Impact Statement.


Contact us at 225-382-3503 or email