Flood Info: Replacing Lost or Damaged Documents

Updated 8/25/2016

Replacing Lost or Damaged Documents in Louisiana
 
Disasters such as the recent floods and storms commonly result in the loss of important documents, but Louisiana residents have ways to replace them. Here is a list of useful websites and telephone numbers:
 
SNAP Cards:
(Food Stamps): Phone: 1-888-524-3578
 
Green Cards:
Phone: 800-375-5283
 
Birth and Death Certificates:
Phone: 225-342-9500
 
Louisiana Driver’s Licenses:
Phone: 888-214-5367
 
Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:
Phone: 877-275-3342
 
Credit Cards – Contact the appropriate issuing institution:
 
·American Express: 800-327-1267
 
·Discover: 800-347-2683
 
·MasterCard: 800-627-8372
 
·Visa: 800-847-2911
 
Credit Reports: Equifax, Experian or TransUnion
Phone: 877-322-8228
 
Social Security Cards:
Phone: 800-772-1213
 
Fraud Alerts or a Credit Freeze:
 
Other support:
 
Identity Theft Resource Center:
Phone: 888-400-5530
 
Medicare Cards:
Phone: 800-772-1213
 
Passports:
Phone: 877-487-2778
 
U.S. Savings Bonds:
Phone: 844-284-2676 (toll-free)
 
Tax Returns:
Phone: 800-829-1040
 
Military Records:
Phone: 866-272-6272
 
Insurance Documents:
Phone: Check with your insurance agent.
 
Real Estate and Property Records (Mortgage Documents, Deeds, etc.):
Phone: Contact your agent.
 
Medical and Prescription Records:
Call your doctor; medical and prescription records are tracked electronically.
 
Proof of Address/Residency:
Contact your local utility company to obtain a recent bill.
 
National Archives Records:
Phone: 866-272-6272